Shift Lead: Customer Experience & Store Ops

Walgreens; Ballwin (MO); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Ballwin, MO is hiring for a store associate role responsible for opening/closing the store, handling cash, and delivering a distinctive customer experience.

You will engage customers, support inventory, pricing, and basic bookkeeping, and assist with backroom deliveries and vendor orders. The role emphasizes teamwork, compliance with policies, and maintaining a welcoming store environment.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management and ensure readiness for business day.
• Handle cash: returns, refunds, cash drops, and register reconciliations.
• Provide excellent customer experience and assist customers with products and services.
• Assist with warehouse/vendor orders and backdoor deliveries.
• Maintain accurate inventory and pricing; ensure signage and shelves are correct.
• Assist with training and communications when management not present.
• Comply with policies; maintain store cleanliness and safety.
• Assist at Pharmacy out window as requested.

Skills

Leadership experience

Customer service

English fluency

Cash handling

Education

PTCB certification or pharmacy license

Job description

Walgreens in Ballwin, MO is hiring for a store associate role responsible for opening/closing the store, handling cash, and delivering a distinctive customer experience.

You will engage customers, support inventory, pricing, and basic bookkeeping, and assist with backroom deliveries and vendor orders. The role emphasizes teamwork, compliance with policies, and maintaining a welcoming store environment.