Shift Lead: Customer Experience & Store Ops

Walgreens; Antioch (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Antioch, IL is seeking a Store Associate to open and close the store when management is absent, handle cash and start-ups, and ensure the floor and stock room are ready for business. You will welcome customers, assist with products and services, and help maintain inventory and pricing accuracy.

Responsibilities include processing returns, refunds, cash drops, and providing change, while delivering a distinctive customer experience and supporting the team with deliveries and

Qualifications

• One year of leadership or supervisory experience or retail key holder work.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change.
• Delivers a distinctive and delightful customer experience.
• Engages customers and patients, greets and assists with products and services, and resolves issues.
• Acts as liaison between management and team members when management is not present.
• Maintains store appearance, inventory counts, pricing signage, and basic department needs.

Skills

Leadership experience

Retail key holder

English fluency

Tools

POS system

Job description

Walgreens in Antioch, IL is seeking a Store Associate to open and close the store when management is absent, handle cash and start-ups, and ensure the floor and stock room are ready for business. You will welcome customers, assist with products and services, and help maintain inventory and pricing accuracy.

Responsibilities include processing returns, refunds, cash drops, and providing change, while delivering a distinctive customer experience and supporting the team with deliveries and