Shift Lead: Customer Experience & Store Ops

Walgreens; Abita Springs (LA); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens is hiring for a store associate role in Louisiana. The position involves opening/closing the store in the absence of management, handling cash, assisting customers, and maintaining inventory and pricing accuracy.

You will help deliver a friendly, proactive shopping experience and support pharmacy-related activities as needed. Qualifications include at least one year in a supervisory or key holder role, fluency in English, and PTCB certification or pharmacy license where required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and ensures the floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services, resolving issues to ensure a positive experience.
• Serves as a liaison between management and team members by communicating assigned tasks when store management is not present.
• Maintains accurate inventory counts and ensures proper pricing and signage across departments.

Skills

Leadership

Customer service

Cash handling

English fluency

Store operations

Education

PTCB certification or pharmacy license

Job description

Walgreens is hiring for a store associate role in Louisiana. The position involves opening/closing the store in the absence of management, handling cash, assisting customers, and maintaining inventory and pricing accuracy.

You will help deliver a friendly, proactive shopping experience and support pharmacy-related activities as needed. Qualifications include at least one year in a supervisory or key holder role, fluency in English, and PTCB certification or pharmacy license where required.