Shift Lead - Customer Experience & Store Operations

Walgreens; Savannah (GA); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens is seeking a store-level associate in Savannah, GA to open and close the store in the absence of management, handle cash and ensure the floor and stock room are ready for business. The role emphasizes delivering a distinctive customer experience and supporting pricing, inventory, and cashier operations.

You will engage customers, resolve questions, and model service best practices to help the store run smoothly and safely in a fast-paced retail environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, including cash handling and ensuring readiness for the business day.
• Handles cash operations: returns, refunds, cash drops, and provides change at registers.
• Delivers a distinctive and delightful customer experience.
• Models and shares customer service best practices with team members to achieve a superior in-store experience.
• Maintains accurate inventory counts and supports pricing and signage accuracy.

Skills

Leadership

Customer service

English proficiency

Job description

Walgreens is seeking a store-level associate in Savannah, GA to open and close the store in the absence of management, handle cash and ensure the floor and stock room are ready for business. The role emphasizes delivering a distinctive customer experience and supporting pricing, inventory, and cashier operations.

You will engage customers, resolve questions, and model service best practices to help the store run smoothly and safely in a fast-paced retail environment.