Shift Lead — Customer Experience & Store Ops

Walgreens; Columbus (GA); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens in Georgia seeks a store associate to open and close in the absence of management, handle cash and customer interactions, and ensure stockroom readiness. You will engage customers, process returns, and help with merchandising and pricing, delivering a consistent, friendly shopping experience.

The role emphasizes teamwork, store systems knowledge, and compliance with policies, with compensation described as market-driven and open until filled.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Knowledge of store inventory control preferred.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management and ensure readiness of floor and stock room.
• Process returns, refunds, cash drops, and provide change as needed.
• Deliver a distinctive and delightful customer experience.
• Engage customers, assist with products and services, and resolve issues.
• Assist with merchandising, pricing, and basic store maintenance.

Skills

Leadership

English proficiency

Retail operations

Tools

Store systems knowledge

Store equipment familiarity

Job description

Walgreens in Georgia seeks a store associate to open and close in the absence of management, handle cash and customer interactions, and ensure stockroom readiness. You will engage customers, process returns, and help with merchandising and pricing, delivering a consistent, friendly shopping experience.

The role emphasizes teamwork, store systems knowledge, and compliance with policies, with compensation described as market-driven and open until filled.