Shift Lead: Customer Experience & Store Operations

Walgreens; Buford (GA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Buford, GA is seeking a capable team member to open and close the store, manage cash handling, and ensure the floor and stock room are ready for business. You will greet customers, assist with products, and supervise staff when management is absent to maintain a safe, well-organized, and compliant retail environment.

Additionally, you will help maintain pricing, displays, inventories, and overall store conditions to deliver a distinctive and delightful customer experience for every

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash accordingly.
• Completes product returns, refunds, cash drops, and provides change as requested.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers, assists with products and services, and resolves issues to ensure satisfaction.
• Maintains inventory counts, pricing signage, and store appearance, including displays and backroom organization.

Skills

Leadership experience

Customer service

Team supervision

English fluency

Job description

Walgreens in Buford, GA is seeking a capable team member to open and close the store, manage cash handling, and ensure the floor and stock room are ready for business. You will greet customers, assist with products, and supervise staff when management is absent to maintain a safe, well-organized, and compliant retail environment.

Additionally, you will help maintain pricing, displays, inventories, and overall store conditions to deliver a distinctive and delightful customer experience for every