Shift Lead: Customer Experience & Store Ops

Walgreens; Rosemount (MN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Rosemount, MN is hiring a Store Leader who can open and close the store in the absence of management, handle cash and systems start-ups, and ensure floors and stock rooms are ready for the business day.

You will engage customers, resolve questions, assist with inventory, pricing, displays, and back-office tasks while modeling a distinctive, delightful customer experience across all interactions.

Qualifications

• One year of prior leadership, supervisory, or key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Assists with inventory, pricing, displays, and store upkeep per policies.
• Maintains knowledge of store systems and equipment.

Skills

Leadership

Customer service

Store operations

Education

PTCB certification or pharmacy license

Job description

Walgreens in Rosemount, MN is hiring a Store Leader who can open and close the store in the absence of management, handle cash and systems start-ups, and ensure floors and stock rooms are ready for the business day.

You will engage customers, resolve questions, assist with inventory, pricing, displays, and back-office tasks while modeling a distinctive, delightful customer experience across all interactions.