Shift Lead: Customer Experience & Store Operations

Walgreens Co.; Metairie Terrace (LA); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Metairie, LA seeks a Customer Experience Associate with leadership exposure to help open/close the store and service customers. You will handle cash, assist with inventory, and support pharmacy out window when needed.

You will model a friendly, proactive service style, greet customers, resolve questions, and collaborate with the team to maintain accurate pricing, displays, and order processing in a fast-paced retail environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, handling cash and ensuring the floor and stock room are ready.
• Completes product returns, refunds, cash drops, and cash register transactions with accuracy.
• Models and delivers a distinctive and delightful customer experience.
• Assists with inventory accuracy, pricing, displays, and basic housekeeping to support store operations.

Skills

Leadership experience

Retail key holder

English fluency

Job description

Walgreens Co. in Metairie, LA seeks a Customer Experience Associate with leadership exposure to help open/close the store and service customers. You will handle cash, assist with inventory, and support pharmacy out window when needed.

You will model a friendly, proactive service style, greet customers, resolve questions, and collaborate with the team to maintain accurate pricing, displays, and order processing in a fast-paced retail environment.