Shift Lead - Customer Experience & Store Operations

Walgreens; Janesville (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in United States is seeking staff to open and close the store in the absence of management, handle cash and customer transactions, and maintain accurate inventory and pricing. You will assist with vendor deliveries, backroom operations, and store displays while delivering a positive customer experience.

Required are at least 1 year of leadership or retail key holder experience and fluent English. PTCB certification or pharmacy license per state requirements is preferred.

Qualifications

• At least 1 year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management, including cash handling and ensuring floor and stock room readiness.
• Handle product returns, refunds, and cash drops; provide change to cash registers.
• Maintain inventory accuracy, pricing signs, and compliance with local regulations.
• Assist with store maintenance, displays, and stock rotation; support backroom operations and vendor deliveries.
• Assist at Pharmacy out window as requested.

Skills

Leadership experience

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens in United States is seeking staff to open and close the store in the absence of management, handle cash and customer transactions, and maintain accurate inventory and pricing. You will assist with vendor deliveries, backroom operations, and store displays while delivering a positive customer experience.

Required are at least 1 year of leadership or retail key holder experience and fluent English. PTCB certification or pharmacy license per state requirements is preferred.