Shift Lead: Customer Experience & Store Operations

Walgreens; Grayson (KY); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Grayson, Kentucky seeks team members to open and close the store in the absence of management, handling all cash processes and ensuring shelves are ready for business. You will interact with customers, resolve issues, and deliver a distinctive Walgreens experience.

The role includes assisting with inventory controls, pricing, displays, and supporting vendor deliveries as needed while maintaining compliance and a positive store atmosphere.

Qualifications

• At least 1 year in a supervisory/retail key holder role.
• Fluent in reading, writing and speaking English.
• Requires Pharmacy license or PTCB certification per state requirements.

Responsibilities

• Opens and closes the store in the absence of management and handles required cash processes.
• Delivers a distinctive customer experience and assists customers with products and services.
• Maintains inventory accuracy, conducts price changes and signage updates as needed.
• Manages cash handling, refunds, drops to the safe, and supports vendor deliveries when required.

Skills

Leadership experience

English fluency

Education

Pharmacy license

Job description

Walgreens in Grayson, Kentucky seeks team members to open and close the store in the absence of management, handling all cash processes and ensuring shelves are ready for business. You will interact with customers, resolve issues, and deliver a distinctive Walgreens experience.

The role includes assisting with inventory controls, pricing, displays, and supporting vendor deliveries as needed while maintaining compliance and a positive store atmosphere.