Shift Lead — Customer Experience & Store Operations

Walgreens; Goshen (IN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Goshen, Indiana is seeking a store team member to open and close the store when management is not present, handle cash and ensure the floor and stock room are ready for the business day. You will interact with customers, handle returns, refunds, and assist at the registers to provide accurate change and cash drops.

The role emphasizes delivering a friendly, helpful shopping experience, maintaining store systems, and supporting operations such as inventory and displays.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Retail experience

English fluency

Tools

Cash register

Inventory management system

POS system

Job description

Walgreens in Goshen, Indiana is seeking a store team member to open and close the store when management is not present, handle cash and ensure the floor and stock room are ready for the business day. You will interact with customers, handle returns, refunds, and assist at the registers to provide accurate change and cash drops.

The role emphasizes delivering a friendly, helpful shopping experience, maintaining store systems, and supporting operations such as inventory and displays.