Shift Lead: Customer Experience & Store Operations

Walgreens; Eagle Pass (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Eagle Pass, TX is hiring for a Store Operations/Customer Service role. You will open and close the store in the absence of management, handle cash and POS functions, and ensure the floor and stock room are ready for business each day.

You will engage customers, resolve questions, and model Walgreens service traits to provide a distinctive and delightful customer experience while supporting inventory and back-room processes as needed.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including systems start-ups and cash handling.
• Process product returns, order voids, refunds, cash drops, and provide change to registers.
• Model and deliver a distinctive and delightful customer experience.

Skills

Leadership experience

Customer service

English language

Tools

POS system

Job description

Walgreens in Eagle Pass, TX is hiring for a Store Operations/Customer Service role. You will open and close the store in the absence of management, handle cash and POS functions, and ensure the floor and stock room are ready for business each day.

You will engage customers, resolve questions, and model Walgreens service traits to provide a distinctive and delightful customer experience while supporting inventory and back-room processes as needed.