Shift Lead: Customer Experience & Store Operations

Walgreens; City of Poughkeepsie (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in New York's City of Poughkeepsie is seeking a flexible team member to open and close the store when management is not present, handle cash systems, and ensure the floor and stock room are ready for business.

You will greet customers, resolve questions, and model service best practices to deliver a distinctive Walgreens experience while supporting inventory and pricing accuracy and assisting with vendor deliveries.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Obtain and maintain valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management, including cash handling and systems start-ups.
• Complete product returns, voids, refunds, cash drops, and provide change.
• Models and delivers a distinctive and delightful customer experience.
• Assist with vendor deliveries and backdoor access; ensure accurate sales records and pricing.

Skills

Leadership

Customer service

Cash handling

Tools

POS system

Store equipment

Job description

Walgreens in New York's City of Poughkeepsie is seeking a flexible team member to open and close the store when management is not present, handle cash systems, and ensure the floor and stock room are ready for business.

You will greet customers, resolve questions, and model service best practices to deliver a distinctive Walgreens experience while supporting inventory and pricing accuracy and assisting with vendor deliveries.