Shift Lead: Customer Experience & Store Operations

Walgreens; City of Pewaukee (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Pewaukee, WI is seeking a store team member responsible for opening and closing procedures in the absence of management, handling cash, and ensuring the floor and stock room are ready for the day. You will process returns, refunds, and cash drops, while delivering a consistently exceptional customer experience.

The role emphasizes strong English communication, adherence to store policies, and collaboration with the team to maintain accuracy in pricing, inventory, and displays.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership

Customer service

Job description

Walgreens in Pewaukee, WI is seeking a store team member responsible for opening and closing procedures in the absence of management, handling cash, and ensuring the floor and stock room are ready for the day. You will process returns, refunds, and cash drops, while delivering a consistently exceptional customer experience.

The role emphasizes strong English communication, adherence to store policies, and collaboration with the team to maintain accuracy in pricing, inventory, and displays.