Shift Lead - Customer Experience & Store Operations

Walgreens; Marietta (GA); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in Marietta, GA is seeking a capable store operations professional to open and close the store in the absence of management, handle cash, prepare the floor and stock room, and support deliveries. The role includes engaging customers, resolving issues, and ensuring a positive shopping experience.

You will also assist with returns, refunds, pricing, inventory, and basic bookkeeping while modeling a welcoming, efficient service culture and adhering to store policies.

Qualifications

• Must have at least 1 year of leadership, supervisory, or key holder experience.
• Fluent in English, with strong communication and customer service skills.
• Willing to perform opening/closing duties and cash handling.

Responsibilities

• Open and close the store in the absence of store management, including system start-ups and cash handling.
• Handle returns, refunds, cash drops, and cash register transactions.
• Provide a distinctive and delightful customer experience.
• Assist with inventory, pricing, and display resets.
• Support vendor deliveries and back door access as needed.

Skills

Leadership experience

Retail key holder

Customer service orientation

Tools

POS systems

Store equipment

Job description

Walgreens in Marietta, GA is seeking a capable store operations professional to open and close the store in the absence of management, handle cash, prepare the floor and stock room, and support deliveries. The role includes engaging customers, resolving issues, and ensuring a positive shopping experience.

You will also assist with returns, refunds, pricing, inventory, and basic bookkeeping while modeling a welcoming, efficient service culture and adhering to store policies.