Shift Lead: Elevate Customer Experience & Ops

Walgreens; Peachtree Corners (GA); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in Peachtree Corners, GA seeks a dependable team member to help open and close the store in the absence of management, handle cash and daily startup tasks, and ensure the floor and stock room are ready for business. You will engage customers, process returns, refunds, and cash drops while maintaining accurate registers and merchandise presentation.

The role emphasizes delivering a memorable customer experience, teamwork, and adherence to policies and local regulations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring floor/stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Assists with inventory, pricing changes, merchandising, and basic store maintenance.

Skills

Customer service

Leadership

Cash handling

Retail operations

Education

PTCB certification or pharmacy license

Job description

Walgreens in Peachtree Corners, GA seeks a dependable team member to help open and close the store in the absence of management, handle cash and daily startup tasks, and ensure the floor and stock room are ready for business. You will engage customers, process returns, refunds, and cash drops while maintaining accurate registers and merchandise presentation.

The role emphasizes delivering a memorable customer experience, teamwork, and adherence to policies and local regulations.