Car Wash Shift Lead - Customer Service & Membership Sales

ModWash; Millville (NJ); On-site; USD 31,000 - 40,000; Full time

Benefits offered by this job

Base pay plus commission

Paid training

Free employee car washes

Fun, team-oriented work environment

Career advancement opportunities

401K match

Medical, Dental and Vision Insurance

Job summary

ModWash in Millville, NJ 08332 is hiring for a Key Holder role focused on delivering outstanding customer service and driving membership sales. You will guide guests through packages, open/close shifts, and maintain site standards while supporting team sales goals.

You will work with a fast-paced crew, ensuring guest satisfaction, safety, and clean facilities. Base pay + commission/month with paid training and growth opportunities at ModWash.

Qualifications

• Passion for serving customers.
• Excellent customer service skills; sales experience a plus.
• Outgoing, energetic personality with strong communication.
• Strong interpersonal skills and teamwork ability.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Deliver mind blowing customer service. Greet all customers with a smile, a wave and a friendly attitude.
• Actively sell and present each of the ModWash packages and the benefits of unlimited wash memberships.
• Safely guideand assist guests through the ModWash packages, and membership options.
• Actively engage with customers pre/post wash to ensure 100% satisfaction.
• Collaborate with and encourage the team to meet sales goals.
• Execute opening and closing site responsibilities when scheduled. Be responsible for the site standards of service.
• Effectively maintain the on-site equipment and troubleshoot when needed
• Assist in overseeing the productivity, breaks, and safety of all employees
• Continuously seek ways to improve the business
• Ensure compliance with legal requirements and company policies and procedures
• Ensure facilities are always clean and presentable.

Skills

Customer service

Sales experience

Communication

Team motivation

Job description

ModWash in Millville, NJ 08332 is hiring for a Key Holder role focused on delivering outstanding customer service and driving membership sales. You will guide guests through packages, open/close shifts, and maintain site standards while supporting team sales goals.

You will work with a fast-paced crew, ensuring guest satisfaction, safety, and clean facilities. Base pay + commission/month with paid training and growth opportunities at ModWash.