Shift Lead: Customer Experience & Ops

Whistle Express Car Wash; Savannah (GA); On-site; USD 22,000 - 26,000; Full time

Job summary

Whistle Express Car Wash is seeking a Shift Lead in Savannah to ensure smooth shifts, engage customers, and support daily operations. You will lead the team when management is not on-site, greet customers, promote memberships, and uphold safety and quality standards.

The role requires physical activity, outdoor work, and strong leadership to maintain high wash quality and customer satisfaction on a fast-paced site.

Qualifications

• Must-have leadership experience and ability to lead shifts.
• Strong customer-facing communication and service orientation.
• Ability to work outdoors, stay active, and handle fast-paced environment.

Responsibilities

• Greet customers and promote services and memberships.
• Direct vehicles into wash tunnel and prepare vehicles for washing.
• Lead shift in absence of Site Leader and delegate tasks.
• Open/close the site, monitor safety protocols, and resolve issues.
• Inspect vehicle cleanliness and wash quality; report equipment issues.

Skills

Customer service

Leadership

Team coordination

Safety compliance

Job description

Whistle Express Car Wash is seeking a Shift Lead in Savannah to ensure smooth shifts, engage customers, and support daily operations. You will lead the team when management is not on-site, greet customers, promote memberships, and uphold safety and quality standards.

The role requires physical activity, outdoor work, and strong leadership to maintain high wash quality and customer satisfaction on a fast-paced site.