Shift Lead - Car Wash Operations Leader

Whistle Express Car Wash; Louisville (KY); On-site; USD 18,000 - 25,000; Full time

Job summary

Whistle Express Car Wash is seeking a Shift Lead to set the standard on the lot. You will lead the crew when management is off-site, ensuring a clean site, high guest satisfaction, and smooth operations in a fast-paced outdoor environment.

Responsibilities include greeting customers, promoting memberships, directing vehicles, and maintaining safety and quality. Prior leadership is a plus; you will own the shift and drive performance through teamwork.

Qualifications

• Leadership and people management experience.
• Strong customer service and communication skills.
• Ability to enforce safety protocols and operate under a fast-paced environment.

Responsibilities

• Greet customers and promote services and memberships.
• Direct vehicles into wash tunnel and prepare them for washing.
• Monitor equipment and enforce safety protocols on shift.
• Lead the team during openings/closings and delegate tasks to maintain smooth operations.

Skills

Leadership

Customer service

Communication

Team coordination

Safety awareness

Job description

Whistle Express Car Wash is seeking a Shift Lead to set the standard on the lot. You will lead the crew when management is off-site, ensuring a clean site, high guest satisfaction, and smooth operations in a fast-paced outdoor environment.

Responsibilities include greeting customers, promoting memberships, directing vehicles, and maintaining safety and quality. Prior leadership is a plus; you will own the shift and drive performance through teamwork.