Shift Lead - Car Wash Operations & Customer Experience

Whistle Express Car Wash; Medina (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

Whistle Express Car Wash in Medina, Ohio is seeking a Shift Lead to ensure smooth operations and deliver a great customer experience. This role involves engaging with customers, monitoring operations, and leading the team in the absence of management.

The ideal candidate will have experience in customer service, be able to direct team activities, and maintain quality standards. Join a team that values curiosity, accountability, respect, and excellence!

Qualifications

• Experience in customer service or similar roles.
• Ability to lead a team and handle operational challenges.
• Strong communication skills to engage with customers.

Responsibilities

• Greet customers and provide a friendly experience.
• Direct vehicles safely into the wash tunnel.
• Lead the team during shifts, providing direction.
• Inspect vehicles for quality standards before and after washes.

Skills

Customer engagement

Safety protocols

Team leadership

Attention to detail

Job description

Whistle Express Car Wash in Medina, Ohio is seeking a Shift Lead to ensure smooth operations and deliver a great customer experience. This role involves engaging with customers, monitoring operations, and leading the team in the absence of management.

The ideal candidate will have experience in customer service, be able to direct team activities, and maintain quality standards. Join a team that values curiosity, accountability, respect, and excellence!