Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Tinley Park (IL); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Parental leave

Tuition assistance

401(k) match

Stock program

Bonus program

Paid time off

Backup care

DACA reimbursement

Job summary

Starbucks Corp. in Illinois is seeking a shift supervisor to lead with craft and heart, making each coffeehouse a welcoming space for the community. You will oversee store operations, ensure quality beverages and food, and coach team members.

This role requires six months of customer-facing experience, ability to direct others, and flexibility to work mornings, evenings, weekends, nights, and holidays. Starbucks offers extensive benefits and growth opportunities.

Qualifications

• Six months of customer-facing experience.
• Experience delegating tasks to two or more employees.
• Ability to direct the work of others and coach team members.
• Availability to work flexible hours including holidays.

Responsibilities

• Lead shift to ensure quality beverages and food to standard recipes.
• Coach team members and delegate tasks during busy periods.
• Maintain store safety, security, and cash handling.
• Provide excellent customer service and greet customers warmly.

Skills

Oral communication

Interpersonal skills

Direct others

Learn quickly

Teamwork

Customer service

Cash handling

Job description

Starbucks Corp. in Illinois is seeking a shift supervisor to lead with craft and heart, making each coffeehouse a welcoming space for the community. You will oversee store operations, ensure quality beverages and food, and coach team members.

This role requires six months of customer-facing experience, ability to direct others, and flexibility to work mornings, evenings, weekends, nights, and holidays. Starbucks offers extensive benefits and growth opportunities.