Shift Lead — Craft Coffee & Team Growth

Peet's Coffee; Alameda (CA); On-site; USD 31,000 - 32,000; Full time

Benefits offered by this job

Medical, dental & vision

Paid vacation

Free coffee & snacks

401k with match

Employee assistance program

Flexible part-time schedule

Job summary

Peet’s Coffee in Alameda, CA is hiring a Shift Lead to manage daily shift operations and deliver exceptional customer experiences. You will lead the team, handle cash and tasks, and ensure quality coffee service in a fast-paced environment.

This role supports a collaborative culture and opportunities for growth within the company. Ideal candidates have leadership experience, POS knowledge, flexible availability, and a passion for coffee.

Qualifications

• 1 year of leadership experience or guiding others.
• 1 year of POS/cash handling experience.
• Shift Leads must be available minimum three days a week.
• Must be legally eligible to work in the U.S.
• Must meet Peet’s policies on minors and be at least 18.
• Must be able to perform physical tasks during shifts.

Responsibilities

• Lead shifts with clarity, deploying tasks and ensuring smooth operations.
• Deliver outstanding customer experiences with friendly service and quality products.
• Foster a positive team environment through clear communication and reliability.
• Execute opening/closing routines, cash handling, inventory tasks, and visual updates.
• Adapt to changes and continuously improve shift performance.

Skills

Leadership experience

POS/cash handling

Flexible schedule

Customer service

Tools

POS systems

Job description

Peet’s Coffee in Alameda, CA is hiring a Shift Lead to manage daily shift operations and deliver exceptional customer experiences. You will lead the team, handle cash and tasks, and ensure quality coffee service in a fast-paced environment.

This role supports a collaborative culture and opportunities for growth within the company. Ideal candidates have leadership experience, POS knowledge, flexible availability, and a passion for coffee.