Shift Lead: Craft Coffee & Team Building

Starbucks Corp.; Yakima (WA); On-site; USD 16,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Tuition coverage

Job summary

Starbucks Corp. is seeking a shift supervisor to guide daily coffeehouse operations and coach a small team to deliver high-quality beverages and food with warmth and efficiency.

The role emphasizes craft, guest connections, and a positive work environment. You will collaborate with partners across shifts, maintain standards, and uphold safety while supporting growth opportunities and comprehensive partner benefits.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Meet store operating policies and standards, including quality beverages and food, cash handling, safety and security.
• Six (6) months of customer-facing experience.
• Six (6) months of experience delegating tasks to others and coordinating teams.

Responsibilities

• Lead shift operations with craft and heart to create a welcoming space for customers.
• Coach and direct a team to prepare beverages and food to standard recipes.
• Ensure adherence to store policies, safety, and security protocols.
• Provide friendly, efficient service and resolve customer needs on the floor.

Skills

Direct the work

Customer service

Communication

Team collaboration

Retail knowledge

Job description

Starbucks Corp. is seeking a shift supervisor to guide daily coffeehouse operations and coach a small team to deliver high-quality beverages and food with warmth and efficiency.

The role emphasizes craft, guest connections, and a positive work environment. You will collaborate with partners across shifts, maintain standards, and uphold safety while supporting growth opportunities and comprehensive partner benefits.