Shift Lead, Coffee Shop — Craft & Team Growth

Starbucks Corp.; Glasgow (KY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

401(k) retirement plan

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide a team to deliver quality beverages and food, while upholding store policies and safety standards.

The role requires reliable attendance, flexibility across early mornings, evenings, weekends, and holidays, and the ability to coach others and coordinate tasks in a fast paced retail environment.

Qualifications

• Attend and arrive on time to every shift.
• Be flexible with hours, including mornings, evenings, weekends, and holidays.
• Follow store policies and ensure quality beverages/food and safety.
• Six months experience interacting with customers and fulfilling requests.
• Ability to coach others and delegate tasks to teammates.
• Strong communication and teamwork in a retail setting.

Responsibilities

• Lead daily shift operations with craft and heart to welcome customers.
• Ensure quality beverages and food according to recipes and standards.
• Coordinate tasks among team members and delegate responsibilities.
• Uphold store policies, safety, and security procedures.
• Foster a friendly environment and build relationships with customers.

Skills

Customer service

Team leadership

Cash handling

Oral communication

Interpersonal skills

Team collaboration

Tools

POS system

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide a team to deliver quality beverages and food, while upholding store policies and safety standards.

The role requires reliable attendance, flexibility across early mornings, evenings, weekends, and holidays, and the ability to coach others and coordinate tasks in a fast paced retail environment.