Shift Lead: Craft Coffee & Team Coaching

Starbucks Corp.; Colorado Springs (CO); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

401(k) retirement plan with employer 1

Tuition coverage (Starbucks College)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations in a Starbucks store. You will mentor team members, uphold standards for beverages and food, and ensure a welcoming environment for customers and partners alike.

Responsibilities include directing staff, ensuring safety and cash handling, and coaching team performance while aligning with store policies and community expectations.

Qualifications

• Attendance and punctuality required, with or without accommodations.
• Availability for early mornings, evenings, weekends, nights, and holidays.
• Prepare and coach beverages/food to standard recipes.
• Delegate tasks to two or more employees.
• Cash handling and store safety.

Responsibilities

• Lead with craft and heart to create welcoming spaces.
• Direct and motivate shift team during service.
• Ensure quality beverages and food to standard recipes.
• Maintain store policies, safety, and security.
• Coordinate tasks among team members.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail environment knowledge

Team player

Relationship building

Customer service experience

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations in a Starbucks store. You will mentor team members, uphold standards for beverages and food, and ensure a welcoming environment for customers and partners alike.

Responsibilities include directing staff, ensuring safety and cash handling, and coaching team performance while aligning with store policies and community expectations.