Shift Lead: Craft Coffee & Team Coach

Starbucks Corp.; Bridgeville (Allegheny County); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage (Starbucks College)

Paid parental leave

Paid vacation

Job summary

Starbucks Corp. is seeking a shift supervisor who leads with craft and heart, ensuring each guest enjoys a welcoming coffeehouse and meaningful moment.

You will coach team members, uphold beverage and food standards, and model exceptional service for the community. You will manage daily store operations, support attendance and safety, delegate tasks across a team, and adapt quickly to a fast-paced retail environment while keeping customers smiling during busy shifts.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Experience delegating tasks and coordinating two or more employees.
• Ability to direct the work of others and learn quickly.

Responsibilities

• Lead shift with craft and heart to provide quality beverages and food while ensuring a welcoming space.
• Direct daily store operations, uphold policies, and maintain safety and security.
• Delegate tasks to team members and coordinate coverage during busy periods.

Skills

Team leadership

Customer service

Communication

Retail knowledge

Attendance & punctuality

Flexibility

Job description

Starbucks Corp. is seeking a shift supervisor who leads with craft and heart, ensuring each guest enjoys a welcoming coffeehouse and meaningful moment.

You will coach team members, uphold beverage and food standards, and model exceptional service for the community. You will manage daily store operations, support attendance and safety, delegate tasks across a team, and adapt quickly to a fast-paced retail environment while keeping customers smiling during busy shifts.