Shift Lead: Craft Coffee & Team Coach

Starbucks Corp.; New Trier Township (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k)

Job summary

Starbucks Corp. invites a shift supervisor to lead with craft and heart, creating a warm, welcoming space for the community while ensuring high-quality beverages and food. You will coach partners, manage daily store operations, and uphold safety and cleanliness standards.

The role requires reliable attendance and the ability to work early mornings, evenings, weekends, nights and holidays, with at least six months of customer-facing experience and task delegation responsibilities.

Qualifications

• Maintain regular attendance and punctuality, with or without reasonable accommodation.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Six months of customer-facing experience preparing and serving beverages/food to standard recipes or customized for customers.
• Ability to direct the work of others and delegate tasks to teammates.
• Strong oral communication and interpersonal skills within a retail environment.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience for customers and your community.
• Coach and supervise partners to ensure quality beverages, food, and store safety standards.
• Support store operations, safety, and policy compliance while fostering teamwork and growth.

Skills

Directing others

Fast learner

Oral communication

Team player

Interpersonal skills

Retail experience

Job description

Starbucks Corp. invites a shift supervisor to lead with craft and heart, creating a warm, welcoming space for the community while ensuring high-quality beverages and food. You will coach partners, manage daily store operations, and uphold safety and cleanliness standards.

The role requires reliable attendance and the ability to work early mornings, evenings, weekends, nights and holidays, with at least six months of customer-facing experience and task delegation responsibilities.