Shift Lead: Craft Coffee, Lead Team & Elevate Guests

Starbucks Corp.; New Albany (IN); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Paid vacation

401(k) with company match

Bean Stock equity program

Quarterly bonus

Tuition coverage (Starbucks College)

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming coffeehouse for the community. You will ensure quality beverages and food, coach team members, and manage shift operations with a focus on service and safety.

The role requires at least six months in customer-facing work, ability to direct tasks, and flexibility to work varied hours, including weekends and holidays, in a store environment that values teamwork and inclusion.

Qualifications

• Six months of experience in a role that required constant interaction with customers.
• Experience delegating tasks to two or more employees.
• Ability to direct the work of others and learn quickly.
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Knowledge of the retail environment and strong interpersonal skills.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming for the community.
• Oversee daily store operations, ensuring quality beverages and food.
• Coach staff in food and beverage preparation to standard recipes.
• Delegate tasks to two or more employees and maintain smooth shift flow.
• Maintain cash handling, safety and security and adherence to policies.

Skills

Customer service

Communication

Teamwork

Cash handling

Food & beverage prep

Store safety

Flexibility

Leadership

Training

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming coffeehouse for the community. You will ensure quality beverages and food, coach team members, and manage shift operations with a focus on service and safety.

The role requires at least six months in customer-facing work, ability to direct tasks, and flexibility to work varied hours, including weekends and holidays, in a store environment that values teamwork and inclusion.