Craft Coffeehouse Shift Lead

Starbucks Corp.; Chicago (IL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Tuition coverage

401(k) match

Paid vacation

Paid parental leave

Sick time

Stock program

Job summary

Starbucks Coffee Company in Chicago seeks a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You’ll supervise frontline partners, uphold quality beverages and food, and manage daily operations.

This role requires reliable attendance, flexible hours, and ability to coach teammates, delegate tasks, and maintain safety and cash-handling standards. Starbucks offers comprehensive benefits and growth opportunities.

Qualifications

• Six months in a role requiring constant customer interaction and fulfilling requests.
• Experience delegating tasks to others and coordinating 2+ employees.
• Ability to direct the work of others and learn quickly.
• Availability for flexible hours including early mornings, evenings, weekends, nights, and holidays.

Responsibilities

• Lead shift operations with craft and heart to create a welcoming space for the community.
• Ensure quality beverages and food, maintain cash handling accuracy, and follow safety standards.
• Coach and develop partners, assign tasks, and maintain smooth team collaboration.
• Uphold store policies and ensure a safe, inclusive work environment.

Skills

Leadership

Customer service

Communication

Teamwork

Cash handling

Training and coaching

Job description

Starbucks Coffee Company in Chicago seeks a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You’ll supervise frontline partners, uphold quality beverages and food, and manage daily operations.

This role requires reliable attendance, flexible hours, and ability to coach teammates, delegate tasks, and maintain safety and cash-handling standards. Starbucks offers comprehensive benefits and growth opportunities.