Shift Supervisor: Lead Craft Coffee & Team Experience

Starbucks Corp.; Chicago (IL); On-site; USD 2,204,000 - 2,893,000; Full time

Benefits offered by this job

Tuition coverage

401(k) plan with employer match

Bean Stock equity program

Quarterly bonus opportunities

Backup care

DACA reimbursement

Paid vacation

Job summary

Starbucks Corp. in Chicago is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for customers and community. You will supervise daily operations, maintain quality beverages and food, and uphold store safety standards.

This role emphasizes guiding a diverse team, coaching colleagues, and delivering consistent service while meeting store policies. Flexible hours include mornings, evenings, weekends, and holidays.

Qualifications

• Minimum six months experience in a customer-facing role.
• Able to coach food and beverage prep to standard recipes.
• Able to direct work of others and delegate tasks.

Responsibilities

• Lead daily shift operations and ensure quality beverages.
• Coach team, assign tasks, and monitor performance.
• Uphold safety, cleanliness, and store policies.

Skills

Customer service

Team leadership

Cash handling

Food & beverage preparation

Interpersonal skills

Attendance and punctuality

Flexible hours

Coaching/mentoring

Tools

POS system

Job description

Starbucks Corp. in Chicago is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for customers and community. You will supervise daily operations, maintain quality beverages and food, and uphold store safety standards.

This role emphasizes guiding a diverse team, coaching colleagues, and delivering consistent service while meeting store policies. Flexible hours include mornings, evenings, weekends, and holidays.