Shift Lead — Craft Coffee & Community Impact

Starbucks Corp.; Jacksonville (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability benefits

Paid vacation

Parental leave

401(k) match

Tuition assistance

Stock program (Bean Stock)

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, creating a welcoming coffeehouse for the community. You will oversee beverage and food preparation, maintain store safety, and coach a team to deliver exceptional service.

This role offers growth opportunities, comprehensive partner benefits, and a collaborative, inclusive environment. Location-based compensation and a strong emphasis on customer connection are highlighted.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security
• Maintain regular attendance and punctuality, with or without reasonable accommodation

Responsibilities

• Lead shift with craft and heart to make the coffeehouse welcoming for the community
• Ensure quality beverages and food products and maintain store safety and security
• Coach and delegate tasks to team members to meet customer needs and store standards

Skills

Direct the work of others

Learn quickly

Effective oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Customer service

Job description

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, creating a welcoming coffeehouse for the community. You will oversee beverage and food preparation, maintain store safety, and coach a team to deliver exceptional service.

This role offers growth opportunities, comprehensive partner benefits, and a collaborative, inclusive environment. Location-based compensation and a strong emphasis on customer connection are highlighted.