Shift Lead: Craft Coffee & Community Impact

Starbucks Corp.; Rutherford (NJ); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead daily store operations and deliver the high standard of guest experiences Starbucks is known for. You will guide the team in beverage and food preparation while ensuring safety, quality, and service excellence.

The role requires you to manage shift execution, coach partners, and maintain store standards. A supportive benefits package and opportunities for growth accompany this position.

Qualifications

• Six (6) months of experience in a position requiring regular interaction with customers.
• Ability to coach and direct food/beverage preparation to standard recipes.
• Experience delegating tasks and coordinating two or more employees.
• Strong interpersonal skills and ability to work as part of a team.

Responsibilities

• Lead with craft and heart to create a welcoming store environment.
• Direct daily shift operations and ensure quality beverages and food offerings.
• Coach team members to follow store policies, safety, and security procedures.
• Assist with scheduling, task delegation, and safeguarding customer satisfaction.

Skills

Customer service

Team leadership

Effective communication

Problem solving

Store safety awareness

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead daily store operations and deliver the high standard of guest experiences Starbucks is known for. You will guide the team in beverage and food preparation while ensuring safety, quality, and service excellence.

The role requires you to manage shift execution, coach partners, and maintain store standards. A supportive benefits package and opportunities for growth accompany this position.