Shift Lead: Craft Coffee & Community Impact

Starbucks Corp.; Pleasant Grove (UT); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

Paid vacation

Parental leave

401(k) with employer match

Job summary

Starbucks Coffee Company seeks a Shift Supervisor to lead daily store operations with craft and heart. You will coach team members, ensure consistent beverage quality, and deliver a welcoming experience for every guest in a fast-paced environment.

You will manage tasks, uphold store policies, and engage in ongoing training to grow within the company. This full-time role offers a comprehensive benefits package and opportunities for advancement.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Flexible hours including early mornings, evenings, weekends, nights, holidays.
• Six months in customer-facing role.
• Prepare beverages/food to standard recipes or customized for customers.
• Delegate tasks and coordinate two or more employees.

Responsibilities

• Lead shift operations and ensure quality beverages and food.
• Provide friendly customer service and resolve issues promptly.
• Coach and develop team to maintain Starbucks standards.
• Ensure store policies, safety, and cash handling procedures are followed.

Skills

Direct the work

Learn quickly

Oral communication

Retail environment

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company seeks a Shift Supervisor to lead daily store operations with craft and heart. You will coach team members, ensure consistent beverage quality, and deliver a welcoming experience for every guest in a fast-paced environment.

You will manage tasks, uphold store policies, and engage in ongoing training to grow within the company. This full-time role offers a comprehensive benefits package and opportunities for advancement.