Shift Lead: Craft Coffee & Team Impact

Starbucks Corp.; Hopewell (VA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Tuition coverage through Starbucks计划

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensuring guests receive high‑quality beverages and foods in a welcoming environment. You will coach partners, manage shift tasks, and uphold safety and cash-handling standards while building relationships with customers and teammates.

The role emphasizes flexibility in hours, strong communication, and a passion for hospitality as part of a busy coffeehouse team.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Coach the preparation of beverages and foods to standard recipes or customized orders.
• Experience delegating tasks to and coordinating two or more team members.
• Ability to direct the work of others and learn quickly.
• Strong oral communication and interpersonal skills in a retail environment.
• Commitment to teamwork and building relationships with customers and colleagues.

Responsibilities

• Lead shift operations with craft and heart to ensure a welcoming store environment.
• Coach team to prepare beverages and food to standard recipes or customized orders.
• Ensure quality beverages and food, accurate cash handling, and adherence to safety policies.
• Foster positive guest experiences and teamwork during busy periods.

Skills

Customer service

Team leadership

Communication

Food & beverage prep

Cash handling

Store safety

Flexibility

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensuring guests receive high‑quality beverages and foods in a welcoming environment. You will coach partners, manage shift tasks, and uphold safety and cash-handling standards while building relationships with customers and teammates.

The role emphasizes flexibility in hours, strong communication, and a passion for hospitality as part of a busy coffeehouse team.