Shift Lead — Craft Coffee & Customer Experience

Starbucks Corp.; New York (NY); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage (Starbucks College 
-

Stock program

Bonus opportunity

Paid parental leave

Paid vacation

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for our customers and community. You will coach teammates, uphold quality beverages and safety standards, and guide daily operations with a focus on service excellence.

The role rewards proactive leadership, strong communication, and teamwork across busy shifts in a dynamic retail environment. Eligible partners receive extensive benefits and growth opportunities through Starbucks

Qualifications

• Attend and be punctual with or without accommodation.
• Flexibility to work early mornings, evenings, weekends, nights and holidays.
• Follow store policies to ensure quality beverages, food and safety standards.
• Minimum 6 months experience interacting with customers and fulfilling requests.
• At least 6 months experience delegating tasks to two or more employees.

Responsibilities

• Lead shift operations to ensure a welcoming Starbucks experience for customers and community.
• Coach and supervise team to maintain standard recipes and efficient service.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for our customers and community. You will coach teammates, uphold quality beverages and safety standards, and guide daily operations with a focus on service excellence.

The role rewards proactive leadership, strong communication, and teamwork across busy shifts in a dynamic retail environment. Eligible partners receive extensive benefits and growth opportunities through Starbucks