Shift Lead — Coffee Craft & Community Experience

Starbucks Corp.

Maryland

On-site

USD 20,664,000 - 30,307,000

Full time

14 days+
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Benefits offered by this job

Medical, dental, vision insurance
Paid vacation and sick time
401(k) retirement plan with company/er

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a coffeehouse team, ensuring craft, quality beverages, and a welcoming environment for the community.

You will coach staff, manage tasks, and uphold store policies while delivering friendly, efficient service. The role requires reliable attendance and flexible hours. Starbucks offers comprehensive benefits and growth opportunities for partners.

Qualifications

  • Six months of customer-facing experience
  • Six months of experience delegating tasks and coordinating two or more employees
  • Prepare and coach the preparation of beverages/food to standard recipes or customized for customers

Responsibilities

  • Lead shift operations to ensure quality beverages and food and a welcoming space for customers
  • Direct and coach team members, delegate tasks, and coordinate activities across the shift
  • Uphold store policies, cash handling, safety and security, and attendance expectations

Skills

Direct others
Quick learner
Effective communication
Retail knowledge
Teamwork
Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a coffeehouse team, ensuring craft, quality beverages, and a welcoming environment for the community.

You will coach staff, manage tasks, and uphold store policies while delivering friendly, efficient service. The role requires reliable attendance and flexible hours. Starbucks offers comprehensive benefits and growth opportunities for partners.

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