Shift Lead: Craft Coffee & Community Impact

Starbucks Corp.; Cameron (NC); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Tuition coverage

Medical insurance

401(k) retirement plan

Employee stock program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will supervise shifts, ensure quality beverages and food, and uphold store safety and cash handling procedures.

You will direct and coach team members, maintain strong customer relations, and support training and development through on-the-job coaching. This role reflects Starbucks’ commitment to growth, benefits, and an inclusive work environment.

Qualifications

• Attendance and punctuality
• Flexible hours including early mornings, evenings, weekends, nights or holidays
• Six months in a role with customer interaction and fulfilling requests
• Ability to coach food/beverage prep to standard recipes or customized requests
• Experience delegating tasks to two or more employees

Responsibilities

• Lead with craft and heart to create a welcoming space for the community
• Oversee shift operations including quality beverages and food, cash handling, and store safety
• Direct and coach team members to follow store policies and standards
• Foster teamwork and build relationships with customers and partners
• Support training and development through on-the-job coaching

Skills

Direct others

Learn quickly

Communication skills

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will supervise shifts, ensure quality beverages and food, and uphold store safety and cash handling procedures.

You will direct and coach team members, maintain strong customer relations, and support training and development through on-the-job coaching. This role reflects Starbucks’ commitment to growth, benefits, and an inclusive work environment.