Shift Lead — Craft Coffee & Community Coach

Starbucks Corp.; Town of Florida (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition assistance

Paid time off

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for the community. You’ll coach beverage preparation to standard recipes and support team coordination on busy shifts.

The role emphasizes flexibility, strong communication, and adherence to store policies, with benefits and growth opportunities highlighted in the program.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Meet store policies including quality beverages/food, cash handling, store safety.
• Six months of customer interaction experience.
• Six months of delegating tasks or coordinating two or more employees.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming.
• Prepare and coach beverage/food preparation to standard recipes or customer-specific changes.
• Delegate tasks to team members and coordinate workload among staff.
• Ensure cash handling and store safety policies are followed.

Skills

Leadership

Customer service

Communication

Teamwork

Cash handling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for the community. You’ll coach beverage preparation to standard recipes and support team coordination on busy shifts.

The role emphasizes flexibility, strong communication, and adherence to store policies, with benefits and growth opportunities highlighted in the program.