Shift Lead — Craft Coffee & Community Builder

Starbucks Corp.

Houston (TX)

On-site

USD 21,000 - 28,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Tuition coverage

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide team members, ensure quality beverages and food, and uphold store standards while delivering exceptional customer experiences.

Ideal candidates have prior customer service experience, strong communication, and the ability to coach others during busy shifts. This position emphasizes teamwork, reliability, and a passion for coffee culture within a fast-paced

Qualifications

6 months of experience in a role requiring constant interacting with and fulfilling the requests of customers.
At least 6 months of experience delegating tasks to other employees and coordinating the tasks of two or more employees.
Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.

Responsibilities

Lead shift with craft and heart to create a welcoming space for the community.
Ensure quality beverages and food products, and maintain store safety and cash handling.
Direct the work of team members and coordinate tasks to ensure smooth service.
Uphold store policies and standards and provide excellent customer experiences.