Shift Lead – Craft Coffee & Community

Starbucks Corp.; Richlands (NC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Tuition assistance

Paid vacation

Job summary

Starbucks Coffee Company in Richlands, NC is seeking a Shift Supervisor who will lead with craft and heart to keep the store welcoming and efficient. You will ensure quality beverages and food, supervise a small team, and coach colleagues to deliver outstanding customer experiences.

This role requires flexible hours, strong interpersonal skills, and the ability to work in a fast-paced retail environment. Starbucks offers comprehensive benefits and growth opportunities as part of your development

Qualifications

• Direct others and supervise team members to ensure store standards.
• Provide excellent customer service and handle inquiries with professionalism.
• Maintain knowledge of products and store procedures to support operations.

Responsibilities

• Lead the daily shift to ensure smooth operations and quality beverages/food.
• Coach and delegate tasks to team members and coordinate workloads.
• Ensure safety, store policies, and cash handling procedures are followed.
• Foster a welcoming, customer-focused environment and resolve issues promptly.

Skills

Team leadership

Customer service

Communication

Retail knowledge

Interpersonal skills

Team collaboration

Relationship building

Flexibility

Job description

Starbucks Coffee Company in Richlands, NC is seeking a Shift Supervisor who will lead with craft and heart to keep the store welcoming and efficient. You will ensure quality beverages and food, supervise a small team, and coach colleagues to deliver outstanding customer experiences.

This role requires flexible hours, strong interpersonal skills, and the ability to work in a fast-paced retail environment. Starbucks offers comprehensive benefits and growth opportunities as part of your development