Shift Leader: Craft Coffee & Stellar Service

Starbucks Corp.; Roanoke Rapids (NC); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with employer match

Tuition coverage: Starbucks College AA

Paid vacation & sick time

Discounted stock program

Job summary

Starbucks Coffee Company in Roanoke Rapids, NC is seeking a shift supervisor to lead with craft and heart, ensuring every guest experiences a welcoming space and high-quality beverages. You will coach a team, delegate tasks, and uphold safety and cash-handling standards.

The role requires six months of customer-facing experience and the ability to work mornings, evenings, weekends, or holidays. Starbucks offers extensive benefits and growth opportunities.

Qualifications

• Six months of experience interacting with customers.
• Available for flexible hours including mornings, evenings, weekends, or holidays.
• Maintain store policies and standards: quality beverages and food, cash handling, and store safety.
• Six months of experience delegating tasks to two or more employees.

Responsibilities

• Lead and direct the work of team members during shifts.
• Prepare beverages and food to standard recipes; customize as needed.
• Ensure cash handling accuracy and store safety.
• Provide excellent customer service and resolve issues.

Skills

Customer service

Attendance & punctuality

Flexible schedule

Quality beverage prep

Cash handling

Team leadership

Food safety knowledge

Job description

Starbucks Coffee Company in Roanoke Rapids, NC is seeking a shift supervisor to lead with craft and heart, ensuring every guest experiences a welcoming space and high-quality beverages. You will coach a team, delegate tasks, and uphold safety and cash-handling standards.

The role requires six months of customer-facing experience and the ability to work mornings, evenings, weekends, or holidays. Starbucks offers extensive benefits and growth opportunities.