Shift Lead: Craft Coffee & Community Builder

Starbucks Corp.; Raleigh (NC); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Tuition coverage

401(k) plan

Paid vacation

Stock program

Job summary

Starbucks Coffee Company in Raleigh is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community and coaching team members to deliver high-quality beverages and customer service.

You will oversee daily operations, uphold safety, cash handling protocols, and collaborate with partners to meet store standards while providing a positive, inclusive experience for customers and coworkers alike.

Qualifications

• Six months of experience interacting with and fulfilling customer requests.
• Six months of experience delegating tasks to two or more employees.
• Ability to prepare beverages and food to standard recipes or customized for customers.

Responsibilities

• Lead with craft and heart to make the store a welcoming space for the community.
• Maintain quality beverages and food, cash handling, and store safety and security.
• Coach and coordinate staff to meet store policies and standards.

Skills

Customer service

Team leadership

Adaptability

Punctuality

Communication

Retail knowledge

Job description

Starbucks Coffee Company in Raleigh is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community and coaching team members to deliver high-quality beverages and customer service.

You will oversee daily operations, uphold safety, cash handling protocols, and collaborate with partners to meet store standards while providing a positive, inclusive experience for customers and coworkers alike.