Shift Lead: Craft Coffee & Community Builder

Starbucks Corp.

Raleigh (NC)

On-site

USD 19,000 - 26,000

Full time

14 days+
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Benefits offered by this job

Tuition coverage
401(k) plan
Paid vacation
Stock program

Job summary

Starbucks Coffee Company in Raleigh is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community and coaching team members to deliver high-quality beverages and customer service.

You will oversee daily operations, uphold safety, cash handling protocols, and collaborate with partners to meet store standards while providing a positive, inclusive experience for customers and coworkers alike.

Qualifications

  • Six months of experience interacting with and fulfilling customer requests.
  • Six months of experience delegating tasks to two or more employees.
  • Ability to prepare beverages and food to standard recipes or customized for customers.

Responsibilities

  • Lead with craft and heart to make the store a welcoming space for the community.
  • Maintain quality beverages and food, cash handling, and store safety and security.
  • Coach and coordinate staff to meet store policies and standards.

Skills

Customer service
Team leadership
Adaptability
Punctuality
Communication
Retail knowledge

Job description

Starbucks Coffee Company in Raleigh is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community and coaching team members to deliver high-quality beverages and customer service.

You will oversee daily operations, uphold safety, cash handling protocols, and collaborate with partners to meet store standards while providing a positive, inclusive experience for customers and coworkers alike.

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