Shift Lead - Craft Coffee, Team Growth & Community

Starbucks Corp.; Greensboro (NC); On-site; USD 17,000 - 26,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition assistance

Paid time off

Holiday pay

Job summary

Starbucks Coffee Company in Greensboro, NC seeks a Shift Supervisor to lead with craft and heart, ensuring every guest receives a welcoming, high‑quality experience. You will guide partners, uphold standards, and model exceptional service during all dayparts.

This role offers growth through development programs and a broad benefits package, including health coverage, retirement plans, tuition assistance, paid time off, and festive holiday pay.

Qualifications

• Attend and be punctual, with or without accommodation.
• Available to work flexible hours including mornings, evenings, weekends, nights and holidays.
• Meet store policies including quality beverages and food, cash handling, store safety and security with or without accommodations.
• Six months of experience in a role that required constant interaction with customers.
• Prepare beverages/food to standard recipes or customized per customer requests.
• At least six months of experience delegating tasks to others.

Responsibilities

• Lead with craft and heart to create a welcoming space for the community.
• Direct and mentor team members to ensure quality beverages and guest service.

Skills

Direct others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Greensboro, NC seeks a Shift Supervisor to lead with craft and heart, ensuring every guest receives a welcoming, high‑quality experience. You will guide partners, uphold standards, and model exceptional service during all dayparts.

This role offers growth through development programs and a broad benefits package, including health coverage, retirement plans, tuition assistance, paid time off, and festive holiday pay.