Shift Supervisor — Craft Coffee Team Lead

Starbucks Corp.; Northville (MI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k) match

Tuition coverage (Starbucks College/AS

Paid vacation

Disability and life insurance

Job summary

Starbucks Coffee Company is looking for a Shift Supervisor to lead with craft and heart, creating a welcoming coffeehouse experience for the community. You will ensure quality beverages and food while managing daily operations and supporting your team.

The role requires directing team tasks, coaching partner performance, and delivering exceptional customer service with flexible hours. Starbucks emphasizes growth, comprehensive benefits, and inclusive employment practices.

Qualifications

• Six months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least six months of experience delegating tasks to other employees and coordinating the tasks of two or more employees
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for the community
• Direct the work of others and ensure quality beverages and food
• Provide effective oral communication and maintain strong customer service

Skills

Direct others

Oral communication

Teamwork

Interpersonal skills

Customer service

Flexible hours

Job description

Starbucks Coffee Company is looking for a Shift Supervisor to lead with craft and heart, creating a welcoming coffeehouse experience for the community. You will ensure quality beverages and food while managing daily operations and supporting your team.

The role requires directing team tasks, coaching partner performance, and delivering exceptional customer service with flexible hours. Starbucks emphasizes growth, comprehensive benefits, and inclusive employment practices.