Shift Lead - Coffee Bar Master & Team Coach

Mic Glen; Florida; On-site; USD 18,000 - 23,000; Full time

Job summary

7 Brew in Fernandina Beach, FL is seeking a Shift Lead to manage daily operations and lead the on-shift crew. You will ensure energy, speed, and quality of service while maintaining our energetic culture.

The role emphasizes proficiency in Brewista duties, leadership across shifts, and delivering uplifting customer interactions in a fast-paced environment. Outdoor work and physical tasks are expected.

Qualifications

• Can create and maintain genuine, uplifting interactions.
• Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products.
• Can work outside for prolonged periods, regardless of weather conditions.
• Can lift up to 50lbs.
• Can work on their feet for hours at a time.
• Can climb a ladder and use a stepladder.
• Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand.
• Can safely walk in between and around cars in the drive thru line.
• Can safely use a utility knife.
• Can quickly and cleanly operate any position in the stand during peak hours.
• Can maintain awareness of the shifts operations while working a position.
• Can assertively and graciously confront their team to address issues.
• Can adapt to problems and implement solutions during stressful situations.

Responsibilities

• Must be proficient in all Brewista duties and skill sets.
• Understands the different levels of business and demands for each day and shift and can lead and direct flow accordingly.
• Is a true master of recipes, secret menu, and all regular processes and procedures; able to answer all questions pertaining to daily operations.
• Can identify and correct flow bottlenecks while working a position.
• Always does more than what they expect from others.
• Prioritizes the company and the teams needs above their own.
• Deploys crew for the day into positions that will challenge them and create minimal wait times during peak hours.
• Ensures the team stays productive during the shift through gracious delegation and reminders.
• Takes full responsibility for the operations and energy of the shift.

Skills

Shift leadership

Team leadership

Customer interaction

Coffee handling

Outdoor work

Physical strength

Mobility

Drive-thru safety

Multi-role capability

Conflict resolution

Adaptability

Tools

TouchPoint

Job description

7 Brew in Fernandina Beach, FL is seeking a Shift Lead to manage daily operations and lead the on-shift crew. You will ensure energy, speed, and quality of service while maintaining our energetic culture.

The role emphasizes proficiency in Brewista duties, leadership across shifts, and delivering uplifting customer interactions in a fast-paced environment. Outdoor work and physical tasks are expected.