Shift Lead: Coffee Bar Ops & Team Leader

Mic Glen; Fayetteville (NC); Sur place; USD 19 000 - 22 000; Plein temps

Résumé du poste

7 Brew in Fayetteville, NC is seeking a Shift Lead to manage daily shift operations and lead the on‑shift crew. You will ensure adherence to recipes, procedures, and service standards while guiding the team through peak hours.

The role requires proficiency in Brewista duties, ability to train staff, and strong leadership to maintain energy, quality, and customer interactions on the floor.

Qualifications

• Proficiency in Brewista duties and recipes.
• Ability to lead and direct flow across shifts.
• Experience answering questions about daily operations.
• Flexibility to train crew.
• Proficiency in TouchPoint and hardware.

Responsabilités

• Must be proficient in all Brewista duties and skill sets.
• Lead and direct flow according to daily demand.
• Master recipes, secret menu, and standard procedures; answer daily queries.
• Identify and correct bottlenecks while on shift.
• Ensure performance aligns with company values and service standards.
• Train and develop crew; delegate tasks effectively.
• Communicate with management about personnel, equipment, inventory, and operations.

Connaissances

Customer service

Leadership

Teamwork

Shift management

Communication

Safety awareness

Outils

TouchPoint

POS hardware

Description du poste

7 Brew in Fayetteville, NC is seeking a Shift Lead to manage daily shift operations and lead the on‑shift crew. You will ensure adherence to recipes, procedures, and service standards while guiding the team through peak hours.

The role requires proficiency in Brewista duties, ability to train staff, and strong leadership to maintain energy, quality, and customer interactions on the floor.