Shift Lead: Close Shifts, Lead Team to Excellence

Taco-Bell; Westborough (MA); Presencial; USD 18.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free meals

Flexible schedules

Vacation pay

Paid Time Off

Medical benefits

401k retirement plan

Health and wellness programs

Discounts on mortgages

Descripción de la vacante

Taco Bell in Westborough, MA is seeking a Shift Lead to energize the team, coach teammates, and ensure guest satisfaction by upholding MIC routines and health standards.

You will handle cash, support the GM, manage shift duties, and help with hiring, training, and inventory. The role offers competitive pay, incentives, and a pathway to ongoing growth within a fast-paced restaurant environment.

Formación

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Must be at least 18 years of age.
• Excellent communication, management and organizational skills.
• Adheres to cash, security, inventory and labor policies.
• Physical dexterity to move up to 45 lbs.

Responsabilidades

• Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.
• Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly, maintaining positive customer relations.
• Provide regular feedback to the GM on Team Member performance.
• Offer ongoing constructive and positive feedback to Team Members.
• Actively participate in training Team Members.
• Assist the GM in screening Team Member candidates.
• Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
• Oversee proper product preparation, rotation, portioning, cooking, and holding times.
• Assist the GM with facility maintenance and ensure health and safety standards are always followed.

Conocimientos

Leadership

Communication

Organization

Cash handling

Descripción del empleo

Taco Bell in Westborough, MA is seeking a Shift Lead to energize the team, coach teammates, and ensure guest satisfaction by upholding MIC routines and health standards.

You will handle cash, support the GM, manage shift duties, and help with hiring, training, and inventory. The role offers competitive pay, incentives, and a pathway to ongoing growth within a fast-paced restaurant environment.