Shift Lead

S&G Stores; Toledo (OH); On-site; USD 19,286 - 22,041; Full time

Job summary

A retail company in Toledo seeks a Shift Lead to support the store manager, ensuring efficient store operations while maximizing sales and profits. This role involves leading customer service efforts, managing transactions, and maintaining store appearance. Candidates should have retail and customer service experience, be able to lift up to 50 pounds, and work flexible shifts including weekends and holidays.

Qualifications

• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Comfortable working in varying temperatures for short periods of time.

Responsibilities

• Provide excellent customer service leadership to all customers.
• Ensure that all company policies are being followed.
• Efficiently process both cash and card transactions.

Skills

Retail Experience

Customer Service Experience

Leadership

Job description

Join to apply for the Shift Lead-Central Toledo role at S&G Stores

3 weeks ago Be among the first 25 applicants

This range is provided by S&G Stores. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$14.00/hr - $16.00/hr

Summary

A Shift Lead at S&G serves as direct support of the store manager; ensures that the store operates efficiently and in compliance with applicable federal, state, and local laws and Company policies; properly manages employees and works closely with Store Manager to ensure the store maximizes sales and profits while maintaining asset controls.

Responsibilities

• Provide excellent customer service leadership to all customers.
• Acknowledge/Greet all customers that come into the store.
• Ensure that all company policies are being followed.
• Promote and maintain a clean and organized store appearance inside and out.
• Efficiently process both cash and card transactions with integrity.
• Ensure all merchandising and marketing programs are implemented properly, including maintaining plan-o-gram integrity and appropriate sign placement.
• Ensure foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products.
• Monitor store activities to ensure that transactions are taking place in the proper manner.
• Respond quickly to all emergencies for the safety and security of customers and employees and notifying the appropriate individuals.

Requirements

• Retail Experience / Customer Service Experience Required
• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.
• Ability to periodically handle routine physical task such as climbing, squatting, kneeling, pushing, and/or pulling.
• Comfortable working in intermittent temperatures for short periods of time, e.g., in the store, outside, and in the cooler.
• Available to work a variety of shifts and days of the week as required by the retail environment, including weekends, evenings, and busy periods/holidays.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Retail