Shift Lead

S and G stores; Brighton (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

S and G stores is seeking a dedicated Shift Lead to support the Store Manager and help run the store efficiently and in compliance with laws and company policies. You will manage staff, support sales growth, and safeguard assets while ensuring excellent customer service.

The role requires handling various duties, including merchandising, opening/closing procedures, and responding to emergencies to protect customers and employees. A strong emphasis is placed on policy adherence and safety.

Qualifications

• Retail or customer service experience required.
• Able to lift up to 50 pounds occasionally and up to 10 pounds frequently.
• Able to stand for an entire shift and perform physical tasks.

Responsibilities

• Provides excellent customer service leadership.
• Ensures that all company policies are being followed.
• Promotes and maintains a clean and organized store appearance inside and out.
• Can handle cash and card-based transactions with efficiency and integrity.
• Responds quickly to emergencies for the safety and security of customers and employees.
• Ensures merchandising and marketing programs are executed properly, including maintaining plan-o-gram integrity and sign placement.
• Monitors store activities to ensure transactions are proper.
• Ensures foodservice products are fresh by rotating stock.

Skills

Retail experience

Customer service

Job description

Summary: A Shift Lead at S&G serves as direct support of the store manager; ensures that the store operates efficiently and in compliance with applicable federal, state, and local laws and Company policies; properly manages employees and works closely with Store Manager to ensure the store maximizes sales and profits while maintaining asset controls

Responsibilities:

• Provides excellent customer service leadership
• Ensures that all company policies are being followed
• Promotes and maintains a clean and organized store appearance inside and out
• Can handle cash and card-based transactions with efficiency and integrity
• Responds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individuals
• Ensures all merchandising and marketing programs are executed properly, which includes maintaining plan-o-gram integrity and appropriate sign placement
• Monitors store activities to ensure that transactions are taking place in the proper manner
• Ensures foodservice products are fresh and appealing by rotating products appropriately and removing out-of-date products

Requirements:

• Retail experience / Customer Service Experience Required
• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.
• Ability to periodically handle routine physical task such as climbing, squatting, kneeling, pushing, and/or pulling.
• Comfortable working in intermittent temperatures for short periods of time. e.g., in the store, outside, and in the cooler.
• Available to work carious shifts and days of the week as required by the retail environment, including weekends, evenings, and busy periods/holidays.

FOR: Stopandgo, SNG, Stop and Go, S&G, Stop and go stores