Shift Lead: Cash & Kitchen Ops, Upsell & Service

Wingstop; Hudson Oaks (TX); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

Wingstop in Hudson Oaks, Texas, is seeking a qualified Shift Lead to manage customer transactions and assist in the kitchen, ensuring fast, accurate service and high-quality food for guests.

The role combines cash handling with kitchen duties, emphasizing excellent communication, teamwork, and the ability to follow directions in a fast-paced environment. Experience with POS systems is preferred to support smooth operations.

Qualifikationen

• Experience with POS systems and cash registers.
• Basic computer knowledge.
• Ability to effectively resolve complaints.

Aufgaben

• Balance and assign cash registers.
• Daily inventory.
• Good communications skills.
• Processing returns and refunds and resolving customer complaints.
• Ensuring cashiers are upselling and providing great customer service.
• Maintaining a sanitized and well-organized kitchen.
• Ensure all food is of the best quality.
• Making sure all employees are doing their assigned task.
• Make sure the store is up to Wingstop inspections standards.
• Following all company policies.

Kenntnisse

Communication skills

Multitasking

Math skills

Teamwork

Follow instructions

Tools

POS systems

Cash registers

Jobbeschreibung

Wingstop in Hudson Oaks, Texas, is seeking a qualified Shift Lead to manage customer transactions and assist in the kitchen, ensuring fast, accurate service and high-quality food for guests.

The role combines cash handling with kitchen duties, emphasizing excellent communication, teamwork, and the ability to follow directions in a fast-paced environment. Experience with POS systems is preferred to support smooth operations.